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Office of Financial Aid


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FAFSA Verification Process  

In order to better serve you, the Office of Financial Aid has partnered with CFI School Services (College Foundation Incorporated) to complete verification for the 2015-2016 aid year. 

If you receive an email or letter from CFI School Services, or, please respond to CFI School Services immediately.

Failure to respond will result in a delay of your financial aid.  For questions regarding the verification process or CFI School Services, please go to or call 1-855-328-4400.

Code of Conduct

Fayetteville State University's Office of Financial Aid staff is committed to the highest standards of professional conduct. As members of the National Association of Student Financial Aid Administrators (NASFAA), we adhere to their Code of Conduct and statement of Ethical Principles. >> Read More


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Have I been awarded?

Log into  Banner Self-Service to check your Award Status.

When will financial aid pay to my student account?

Student Accounts will pay accounts every Tuesday and Thursday.

When will I get my refund?

Refunds are processed weekly by the Office of Student Accounts.

How will I know when my refund is ready?

By checking your Banner Self Service

When will loans pay to freshman accounts?

First time borrowers' loans are not paid until 30 days after the first day of class.

Why hasn't my loan funds paid?

If you are new or transfer student, you must complete a Loan Entrance Counseling and a Master Promissary Note prior to receiving your first loan disbursement. 

  • When sending an e-mail to the Office of Financial Aid, please include your full name and Banner ID#.
  • If you have any Billing or Refund Inquiries please contact Student Accounts in the Business Office at (910) 672-1155.


You must complete a Renewal or Free Application for Federal Student Aid (FAFSA) by March 1; those applying after this priority date may have less aid available. You must complete the Free Application for Federal Student Aid (FAFSA) on the Internet with the FAFSA On The Web. If you must include Fayetteville State University, school code 002928 on your FAFSA application.  


Lilly Building

Office of Financial Aid
Fayetteville State University
1200 Murchison Road
Fayetteville, NC 28301-4298
Lilly Building, First Floor

Office Hours

Monday, Thursday, and Friday

8:00am - 5:00pm

Tuesday and Wednesday

8:00am - 6:00pm

Saturday/Sunday: Closed

Phone: (910) 672-1325
Fax: (910) 672-1423
Toll Free: 1-800-368-4210

Kamesia Ewing, Executive Director of Scholarships & Financial Aid

Other Links

A Constituent Institution of The University of North Carolina